Vinted Shoppers Voice Frustration Over Size Updates
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
This online marketplace has altered its sizing categories for women's and children's garments failing to inform all users about the change.
Online Platforms Backlash
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing because of the remapping.
The company said the new system was more in line with similar services.
The platform has recommended to examine their items and manually change the size when needed, causing user dissatisfaction.
Sizing System Changes
Earlier, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was formerly size 12 but now shows as UK 16-18.
Member Stories
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change concerning shipment methods following member complaints.
